GDPR & data security
Your customers trust you. You can trust us.
How is customer information handled?
It stays within your company and is only shared securely between you and us.
Where is the information stored?
Within the EU.
Which AI services can access it?
Only Ai Nicke — and the person who installs it. No other AI services get access.
How long is it kept?
Only during the installation. The information isn't needed afterwards, so it isn't kept once installation is done.
How is it deleted?
Right after installation, Ai Nicke deletes the information from its memory. You can also delete information from our chat yourself at any time.
You stay in control
Worried an AI will send the wrong answer? So were we.
That's why Ai Nicke is built around three promises.
Human control
Want to see every reply first? Turn on approval mode and nothing is sent until someone on your team says OK.
No made-up answers
Ai Nicke never invents prices, delivery times or warranty terms. It only uses the information your company gives it.
Handover to a human
Difficult, sensitive or unusual questions are passed straight to a person on your team.
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